VoltaRocks Pty Ltd Privacy Policy

Introduction

Volta Rocks Pty Ltd (the "Company") respects the privacy of its users and is committed to protecting their personal information. This privacy policy (the "Policy") describes how the Company collects, uses, and shares personal information about its users.


Personal Information

The Company collects personal information from its users when they create an account, use the Company's services, or otherwise interact with the Company. The personal information that the Company collects may include the user's name, email address, phone number, address, and other contact information. The Company may also collect information about the user's device, such as the device's IP address, operating system, and browser type.


Use of Personal Information

The Company uses personal information to provide services to its users, improve the services, send marketing and promotional materials, and comply with applicable laws and regulations. The Company may also share personal information with third parties for the purposes of providing the services to the user or for the purposes described above. The Company will take all reasonable steps to protect personal information from unauthorised access, use, or disclosure.


Anonymisation and Aggregation

The Company will anonymise and aggregate the data collected from the user before using it for reporting and modelling purposes. This means that the data will be stripped of any personally identifiable information and combined with data from other users to create a general overview of trends and patterns.


CDR Compliance

The Company is committed to complying with the Australian Consumer Data Right (CDR) framework. The CDR framework gives consumers more control over their personal information and allows them to share their data with other businesses. The Company will comply with the CDR framework by:

  • Obtaining consent from consumers before collecting or using their personal information;
  • Providing consumers with access to their personal information;
  • Correcting consumers' personal information when it is inaccurate;
  • Deleting consumers' personal information when they request it;
  • Porting consumers' personal information to other businesses;
  • Not using consumers' personal information for marketing purposes without their consent; and
  • Taking reasonable steps to protect consumers' personal information from unauthorised access, use, or disclosure.

Security

The Company takes the security of personal information very seriously. The Company uses a variety of security measures to protect personal information from unauthorised access, use, or disclosure, including:

  • Encrypting personal information when it is stored or transmitted;
  • Requiring strong passwords for user accounts;
  • Limiting access to personal information to authorised employees; and
  • Conducting regular security audits.
  • Government Policies Compliance
  • The Company is committed to complying with all applicable laws and regulations regarding the collection, use, and sharing of personal information. This includes laws and regulations in Australia and other countries where the Company operates.

User Rights

Users have the right to access, correct, delete, and port their personal information. Users also have the right to object to the Company's processing of their personal information. To exercise these rights, users can contact the Company at:

Volta Rocks Pty Ltd
Geelong,Victoria
Australia
Email: support@voltarocks.com

Consumer Data Rights Compliance

he Company is committed to complying with the Australian Consumer Data Right (CDR) framework. The CDR framework gives consumers more control over their personal information and allows them to share their data with other businesses. The Company will comply with the CDR framework by:

  • Obtaining consent from consumers before collecting or using their personal information;
  • Providing consumers with access to their personal information;
  • Correcting consumers' personal information when it is inaccurate;
  • Deleting consumers' personal information when they request it;
  • Porting consumers' personal information to other businesses;
  • Not using consumers' personal information for marketing purposes without their consent; and
  • Taking reasonable steps to protect consumers' personal information from unauthorized access, use, or disclosure.

The Company will also comply with the CDR framework by:

  • Designating a Data Protection Officer (DPO);
  • Implementing appropriate technical and organizational measures to protect consumers' personal information;
  • Conducting regular privacy impact assessments; and
  • Responding to consumer complaints about privacy.
  • The Company is committed to protecting consumers' privacy and will comply with the CDR framework to ensure that consumers' personal information is used in a fair, transparent, and lawful manner.

Changes to This Policy

The Company may change this Policy at any time by posting a new version on the Company's website. Users are responsible for reviewing the Policy periodically for changes. Continued use of the Company's services after a change has been made constitutes acceptance of the new Policy.


Contact Information

If you have any questions about this Policy, please contact the Company at:

Volta Rocks Pty Ltd
161 Warralily Blv,
Geelong, Victoria
Australia
Email: support@voltarocks.com